For the purpose of the Data Protection Act 1998 (“the Act”) and the EU General Data Protection Regulation (GDPR), the data controller is Ginger Juice Ltd, First Floor, Unity, 20 Chapel St, Liverpool L3 9AG. Our nominated representative for the purpose of the Act is Bruce Martin. Note: Travel Gossip and Big Agent Rewards by Travel Gossip are trade-facing brands, owed and run by Ginger Juice Ltd.
1. INFORMATION WE MAY COLLECT FROM YOU ON WWW.BIGAGENTREWARDS.COM
We may need to collect and process the following data about you:
- If you choose to register, then we will collect your name, email, employer, organisation number, password
- If you engage with one of our social media posts
- If you engage with one of our email newsletters
- If you contact us, we may keep a record of that correspondence.
- Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
- We will collect information about the device you use to visit our website including your IP address (where available) and your country of residence (where available). This helps us prevent access from some non-UK countries in order to reduce the number of cyber attacks we receive. The data were collect does not identify any individual.
To better understand your use of www.bigagentrewards.com we use Google Analytics which places cookies on your computer to collect information on our behalf. When you visit www.bigagentrewards.com, a cookie containing a value that uniquely identifies you to www.bigagentrewards.com is sent to your browser and stored on your computer’s hard drive. Nothing valuable is collected such as your secure information, such as credit card and payment details or password. However, we use the cookies to collect the following information: visits, page views, average time on site, referrals. All information collected by these cookies is sent to www.bigagentrewards.com by secure connection. These third-party providers are prohibited from using our data for any other purposes. All information will be retained as long as necessary.
3. SOCIAL MEDIA COMMUNICATION
We also use Facebook Pixels to monitor visitors our website. This enables us to retarget visitors to this page with a follow-up sales message regarding our advertising options.
We also run social media campaigns via our Facebook Page, Instagram Profile and Twitter Profile for Travel Gossip and our clients. We do this to target users based on their previous activity on our ads (using a Facebook Custom Audience) and via other targeting means i.e. interest in travel. If you do not wish to be served targeting adverts from Travel Gossip please contact us on firstname.lastname@example.org and we can prevent this from happening for you.
4. MAILING LISTS
Our website includes some links to allow you to register to emails from Travel Gossip. We use that information for a couple of reasons: to keep you in-the-loop about the latest travel news; upcoming travel events; sponsored messages for carefully selected partners; and to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied.
We will also add you to our email database if you have previously provided us with your email via a variety of ways including competition entries, roadshow registration, webinar registration or have been in email contact with Ginger Juice Ltd or Travel Gossip or Big Agent Rewards. In all such cases we assert there is ‘legitimate interest’ for us to email travel professionals with travel industry related news and events.
We use a third-party provider, Mailchimp, to deliver our Travel Gossip newsletter. We gather statistics around email opening and clicks using industry-standard technologies to help us monitor and improve our e-newsletter. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer on email@example.com
5. WHERE WE STORE YOUR PERSONAL DATA
Personal data his data is held securely on our website. Our website is backed up to ‘the cloud’ which means that this data along with other data which relates to users but does not identify them is held in online storage.
6. DISCLOSURE OF YOUR INFORMATION
We reserve the right to disclose your personal information when required to do so by law to comply with judicial proceedings, court order or legal process or with an actual or proposed corporate transaction involving the business or when we believe that disclosure is necessary to protect our rights, or the rights, property or safety of others.
7. LINKS ON OUR WEBSITE
Our website contains links to other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
8. YOUR RIGHTS
We will only process your data for marketing purposes where you have given express consent to us to do so or where there is a legitimate interest for us to do so. The legitimate interests that we will rely on are as listed above under “Uses made of the Information – Information that we collect about you”. In any event, we will only rely on legitimate interest as a grounds for processing your data where we have completed a Legitimate Interest Assessment and where such assessment supports the use of such data processing.
You have the right to object to our use of your personal data which is processed on the basis of our legitimate interests. However, we may continue to process your personal data, despite your objection, where there are compelling legitimate grounds to do so or we need to process your personal data in connection with any contract or legal requirement.
At any time, even if you have previously consented, you have the right to ask us not to process your personal data for marketing purposes and/or not to disclose it to third parties for marketing purposes.
You can also request a report on what information we hold about you for a fee of GBP 10.00
You can do this by contacting us using the following email address: firstname.lastname@example.org You can also use this email address to notify us of any preferences you have in relation to the processing of your data for example as to the frequency of communications that you receive from us or the manner or the subject matter of such communications.
The GDPR also gives you the following rights:
- To access information held about you;
- To request the deletion or correction of information held about you;
- To object to or restrict the processing of information about you;
- To request that information about you be transferred to another person;
- To complain to the relevant supervisory authority. In the UK this is the Information Commissioner’s Office (ICO) whose contact details can be found here: https://ico.org.uk/
You can exercise these rights by contacting us using the following email: email@example.com
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer on firstname.lastname@example.org
9. INFORMATION WAIVER
By using our website you agree to not hold us liable for any issues relating to information relating to third parties listed on our website including but not limited to: wrong information, illegal information, illness or other hardships as a result viewing the information.